Payment is due at the time of transaction. We accept all major credit cards; online purchases are transacted through secure servers.
Every effort is made to ship finished art within 5-10 business days. Packaging and shipping is handled by professional third party carriers. All artwork shipments are insured.
In the extremely rare event that a piece is damaged in shipping, notify the shipping company right away and save all packaging materials for insurance purposes. Take photographic documentation of the damaged art and packaging. Notify dhSeadragon Distinctive Designs within 48 hours of merchandise delivery date.
International orders are welcome. If you are ordering from outside the United States, the recipient of the artwork will be the importer of record, with full responsibility of any sales, excise, value added, GST, or similar taxes, as well as import and customs taxes and duties. Please be aware that customs procedures in your country may delay the receipt of your dhSeadragon sculpture beyond the estimated delivery date.
dhSeadragon Distinctive Designs operates within the United States and fully complies with US law. No attempt is made to comply with laws of every country from which an order might originate.